The third part of the study dealt with the practical side represented by the display and analysis of the case results. A process in which the manufacturing organization must first prepare (engineer) significant product or process documentation before manufacture may begin. An international water carrier pricing system in which a shipper signing an exclusive use agreement with the conference pays a rate 10 to 15 percent lower than non-signing shippers do for an identical shipment. Also see the council of supply chain management professionals definition of logistics the network of supply chain participants engaged in storage, handling, transfer, transportation, and communications functions that contribute to the efficient flow of goods Buy now Electronic Customer Relationship Management Case Study
Order information in this channel may be transmitted by electronic means. This includes costs related to contract negotiation, monitoring progress, and reporting against the customers contract, including administration of performance or warranty-related issues. Processes involved with returning goods from the customer to the manufacturer. The cost associated with a single unit of measure underlying a resource, activity, product, or service. A group of companies that agree to cooperate rather than compete, in producing a product or service.
A reduced rate offered to a shipper who tenders two or more class-related shipments at one time and one place. The ability to gain access to information without regard to the systems landscape or architecture Electronic Customer Relationship Management Case Study Buy now
A label used to provide additional classification or information about a resource, activity, or cost object. It usually implies acceptance of the order by the supplier. The factors associated with the acquisition, storage, movement, and disposition of goods. A box, typically 10 to 40 feet long, which is primarily used for ocean freight shipments. Detailed shipment information transmitted to a customer or consignee in advance of delivery, designating the contents (individual products and quantities of each) and nature of the shipment.
The creation of a high-volume product with large variety so that a customer may specify his or her exact model out of a large volume of possible end items, while manufacturing cost is low because of the large volume Buy Electronic Customer Relationship Management Case Study at a discount
Customer-related activity levels may include customer, market, channel, and project levels. The base station contains a transmitter and receiver for communication with the terminal. Usually refers to a forklift truck on which the operator must stand rather than sit. These costs should include (costs incurred in process reengineering, planning, software development, installation, implementation, and training associated with new andor upgraded architecture, infrastructure, and systems to support the described supply chain management processes), (operating costs to support supply chain process users, including computer and network operations, edi and telecommunications services, and amortizationdepreciation of hardware) (costs incurred in problem resolution, troubleshooting, repair, and routine maintenance associated with installed hardware and software for described supply chain management processes Buy Online Electronic Customer Relationship Management Case Study
An emerging application, electronic commerce has been facilitated by developments in other areas in the mobile world, such as dual slot phones and other smarter terminals, and more standardized protocols which allow greater interactivity and therefore, more sophisticated service. Make-to-stock schedules attempt to time the availability of finished goods to match forecasted customer orders or releases. Raw materials, work in process, finished goods, and supplies required for creation of a companys goods and services. Traditionally, the supply chain was pushed manufacturers produced goods and pushed them through the supply chain and the customer had no control. Activities may include technically examining orders to ensure an orderable configuration and provide accurate price, checking the customers credit and accepting payment (optionally), identifying and reserving inventory (both on hand and scheduled), and committing and scheduling a delivery date Buy Electronic Customer Relationship Management Case Study Online at a discount
In cost accounting, the lowest level component of a resource activity, or cost object. A by-product of a process or task with unique characteristics requiring special management control. It may be done in a batch, continuous, or mixed batchcontinuous mode. A measure of output for passenger transportation that reflects the number of passengers transported and the distance traveled a multiplication of passengers hauled and distance traveled. A strip of cardboard, thin wood, burlap, or similar material placed between layers of containers to hold a stack together.
Orders can be received through phone, fax, or electronic media. A document, required by some foreign countries, describing a shipment of goods and showing information such as the consignor, consignee, and value of the shipment Electronic Customer Relationship Management Case Study For Sale
Differs from third party logistics in the following ways (1) 4pl organization is often a separate entity established as a joint venture or long-term contract between a primary client and one or more partners (2) 4pl organization acts as a single interface between the client and multiple logistics service providers (3) all aspects (ideally) of the clients supply chain are managed by the 4pl organization (4) it is possible for a major third party logistics provider to form a 4pl organization within its existing structure ( the seller agrees to deliver the goods to the dock alongside the overseas vessel that is to carry the shipment. These areas are typically used to store high-value items and may be monitored by security cameras For Sale Electronic Customer Relationship Management Case Study
Copies travel with goods and are retained by originatingdelivering agents. A loss of value occasioned by new developments that place the oldeer property at a competitive disadvantage. An individual unit an operator uses for creating and maintaining programs and files can often access the mainframe simultaneously. Capital already invested that for some reason cannot be retrieved. The value of the test statistic that divides all possible values into acceptance and rejection regions.
A set of activity-based cost accounting models that collectively defines data on an organizations resources, activities, drivers, objects, and measures. Ordering materials before the release of the formal product design Sale Electronic Customer Relationship Management Case Study